Last updated April 30th, 2025
Phoenix Engineering Solutions (“Phoenix Engineering Solutions,” “we,” “us,” and “our”) is strongly committed to the privacy of all of its users. This policy outlines the types of personal information we collect, how we use it, and how we protect it.
1. Advertising and Tracking
We may use online advertising tools, such as Google Ads, to improve our visibility and reach potential clients. These tools may include tracking features that record user IP addresses and browsing behaviour to enhance advertising effectiveness.
2. Business Contact Information
We collect business-related contact details submitted through emails and web forms on our website. This information is strictly used internally by Phoenix Engineering Solutions to respond to inquiries and manage client communication. We ensure the confidentiality and security of your contact details.
3. Use of Information
Unless otherwise agreed or consented to, we will only use your personal information for the following purposes:
- To fulfill orders or service requests.
- To provide specific services you request (e.g., consultations, quotes).
- To respond to your inquiries.
- To send promotional communications such as newsletters (you may opt out at any time).
- As required by law or to investigate potential fraud or legal violations.
4. Opt-Out and Data Updates
If you wish to update your personal information, stop receiving communications, or deactivate your account, please contact us via the details mentioned at the bottom of the policy.
Please do not send sensitive data such as credit card details via email.
5. Will there be changes and updates to this Privacy Policy?
We may update this policy from time to time. The “last updated” date will reflect the changes. For material changes, we may attempt to notify you by email. Continued use of the Services means you accept those changes.
6. How do I contact Phoenix Engineering Solutions?
If you have any questions, comments, or concerns about this Privacy Policy, please contact us:
Email: info@phoenixengsolutions.com.au
Phone: +61 404 025 976
Website: www.phoenixengsolutions.com.au